XCONDA Q&A (English)
Reviewed English answers to the questions XCONDA users ask most: pricing and cancellation, privacy and payments, tools and workflows.
- How do I contact support?
- Is my card information stored safely?
- Do you run AI video production courses or webinars?
- Which company operates XCONDA?
- Whose name appears as the seller when I pay?
- How long do you keep personal data?
- How do I view, correct or delete my data?
- What personal data do you collect?
- What is prohibited on XCONDA?
- Does Cubeberry use the images and videos I upload?
- Do you sell my data or use it for advertising?
- Do you use cookies?
- Can minors use XCONDA?
- What should I do if something goes wrong?
- Can Cubeberry produce a video for me?
- Which law applies if there is a dispute?
- Where is XCONDA data processed and stored?
- How do I get to the hub?
- Do I need a paid Claude plan to use the skills?
- Do I have to rewrite the prompt from scratch if I dislike the result?
- How do I install a skill?
- What is the difference between Panel and Sheet view?
- Can I fix just one shot I don't like?
- What is Blocking Board?
- Where do I get the skills?
- Can I use XCONDA output commercially?
- Can I download the storyboard I made in FLEXBOARD?
- What can I export from Blocking Board?
- Who owns the copyright in what I create?
- When should I use Auto Refine and Instant Apply?
- How many reference images and videos can I add?
- Can I read the hub in other languages?
- Why do I need a puppet clip?
- Can I use a real person's or a celebrity's face as a reference?
- What length and resolution can Seedance 2.5 produce?
- What is an XCONDA skill for Claude?
- Do I have to write prompts in English?
- What is FLEXBOARD?
- What should I do before filing a chargeback?
- What is Turn?
- What is the full workflow for making a video with XCONDA?
- Where do images made in Turn get used?
- Does adding more face photos of the same person improve accuracy?
- Why does the face change from shot to shot in AI video?
- Can I use Turn without any photos?
- Can I mix live-action footage with AI video?
- Can I add props or change wallpaper in Turn?
- How many shots can FLEXBOARD hold, and how long can each be?
- What should I put into the video generation screen?
- At which stage is editing most efficient?
- Are there any discounts running now?
- What should I do if a payment fails?
- How do I keep the same character across shots?
- How are sound and editing handled?
- Does changing the room size in Turn cost more credits?
- Can I pay from outside Korea?
- How do I sign up?
- Can I transfer credits or cash them out? What happens to credits if I leave?
- How do I cancel my subscription?
- What are credit packs and how much do they cost?
- How do I request a refund, and how long does it take?
- Who made XCONDA?
- Which AI models can I use?
- When is a refund not available?
- What is XCONDA?
- What are the credit validity and refund rules?
- Is tax included in the price?
- Does a subscription renew automatically?
- Do unused subscription credits roll over to the next month?
- How is XCONDA different from other AI video tools?
- Can I withdraw or get a refund in Europe or the UK?
- Will you tell me in advance if prices or terms change?
- How are credits deducted?